“I ain’t lookin’ for praise or pity,I ain’t comin’ ’round searchin’ for a crutch,I just want someone to talk to,And a little of that human touch,Just a little of that human touch.” Human Touch, Bruce Springsteen, 1992 Emotional Intelligence (EQ) is often considered the secret ingredient for success both in personal and professional […]
Tag: #empathy
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Listening – a key tool in any leader’s toolkit
Pretending to listen…. You are at a lunch with a colleague and casually ask what kind of weekend they had. While half listening, you fail to notice they have just shared a serious health issue which came to light, and they have asked you a question in relation to it. The silence catches you off […]